There are many productivity apps and desktop software that can be used to prepare documents.
Among these are Microsoft Office Word, Publisher and PowerPoint, and Mac office software, such as Pages and iBooks Author. Adobe products, such as Adobe Pro, are also useful in document preparation, editing and preparation.
The Director of Instructional Development has held workshops either featuring or including all of these apps in the SOS or TWT workshop series. There are guides you may view or download on this site that will introduce you to or offer tips for using these applications.